Grievance Redressal
Published under Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
Grievance Officer
NameSivaprakash (Grievance Officer)
EntityVivahaBharath · Techsivam Labs
AddressTechsivam Labs, Salem, Tamil Nadu, India
Our timelines
Acknowledgement of your complaintwithin 24 hours
Resolution of grievanceswithin 15 days
Removal of unlawful content on government/court noticewithin 3 hours
Removal of non-consensual intimate imagerywithin 2 hours
Review of reported profileswithin 24 hours
How to complain
1) On the platform, use the 🚩 Report profile button on any profile for fake profiles, money
requests, harassment or inappropriate content. 2) For data-protection requests (access, correction,
consent withdrawal, account closure under the DPDP Act, 2023), refunds, or any other grievance, email
the Grievance Officer with your registered email ID and details. 3) If unsatisfied with our resolution,
you may approach the Grievance Appellate Committee (GAC) at gac.gov.in or the Data Protection Board of
India, as applicable.
⚠ Financial fraud warning: never share bank details, UPI PINs, OTPs or send money to
anyone you meet here. Genuine matches never ask for money. If anyone does, report the profile
immediately and, for financial fraud, call the national cybercrime helpline 1930 or file at
cybercrime.gov.in.